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Are Your Products Ethical?

Our products are made for 100% bamboo. There are many environmental benefits for using this amazing fibre. Bamboo needs far less water in order to grow in comparison to cotton for example. The yield is also far greater for bamboo than cotton, which is important in terms of land requirement. Most importantly, it is 100% biodegradable.

Do we use child labour, sweat shops, etc.?

Absolutely not! We produce all our own products. That way, we can maintain our high standards and ensure that nothing dodgy happens when we’re not around to check it. And, because we work in the factory where we make our products, it's definitely in our interest to maintain a good environment.

How eco friendly is your production?

We use every last bit of fabric we can to avoid waste. Anything we can’t re-use ourselves, we pay to have recycled. We aim to have the lowest possible carbon footprint as possible.

How much packaging do we use?

We use the smallest amount of packaging we can while still ensuring that the items arrive in good condition. The packaging we use has an additive called Biothene®, which makes the plastic biodegradable.

What are the care instructions for your products?

Our products was well! They can all be machine washed at a temperature of 30 degrees and tumble dried too. Rest assured, our products will come up looking good time after time, however many times you need to put them in the wash. Functionality and practicality is very important to us.

What’s your size guide?

The products come in one size only.

What fastenings do you use?

We use velcro fastenings where applicable.

My order is late. What do I do?

We know how much you will want to get your hands on these fab products, so we aim to get them to you as soon as possible. They tend to arrive within one to two days, as we always send our products out FIRST CLASS, normally via Royal Mail.

If in the unusual event, your parcel is late. we’re really sorry about that. We pride ourselves on our customer services, so this is as frustrating for us, as it is hugely irritating to you. We try to resolve customers’ issues as swiftly as possible. But we do need to allow our postage service provider, a reasonable amount of time to make the delivery – 15 working days under our terms with Royal Mail.

If, once that time has gone by, the package still has not turned up, please email us – – stating your name, delivery address, and transaction number and date of purchase. We will use that as proof that the package has not been delivered, when we put in a claim with the carrier.

How much does it cost to send something overseas?

Our delivery and returns page has all our postage details. If you’ve still got any queries, please email us!

Can I make an overseas order?

Yes, we are always happy to send our products abroad. Please contact us,at if you need any assistance.

How safe are my card details on your website?

We use SagePay ( and PayPal ( to handle your actual payment. That way we can provide what is among the world’s most secure payment services. All card details relating to the transaction are held with SagePay and our bank, or with Paypal. We have no access to that data. When you make a payment, you will be redirected to a secure website of either SagePay or PayPal to enter your details. Please note: All transactions will appear as Maia's Company Ltd on your bank or credit card statement. We have SSL certificates and employ McAfee to check our security on a daily basis.

How do I cancel an order?

If you would like to cancel your order, please email us at We try to dispatch all orders within 48 hours, though, so, rather than cancelling, you may need to follow the steps indicated in the returns section. You have up to seven working days to cancel your order (as allowed by the Distance Selling Regulations).

Why does the price in euros keep changing?

We use live foreign exchange prices to update the prices in euros. We are based in the UK, so the base prices are in GDP; the euro prices depend on the current foreign exchange rate. We don’t add a margin to the euro price, as some other companies do, so the price you pay will be the same. If you are paying from a euro account, though, there is less chance you will have to pay extra fees levied by your bank.

What is your response time for email and telephone enquiries?

We aim to respond to all emails within two hours within UK working hours. This may not be possible during busy periods, but we would hope to respond to all emails within 24 hours during the working week. We normally answer all telephone calls directly. If, however, we are not available, we aim to respond to any message within 24 hours or less during the working week.

Do you sell wholesale?

Yes, we do. Please email us at

Size Help

The products come in one size only as follows, apart from the bandanas, which come in three sizes. The ruched top and the cape top comes with adjustable velcro fastenings. The bandanas also have adjustable nickel free poppers.

Dining Scarf : The length of each scarf panel is 78cm long. The width of each scarf panel is 28cm wide, making a combined width of 56cm. The scarf panels can be brought together using the matching fabric tie that comes with the scarf.

Ruched top: Neck-30cm plus an additional 15cm neck tie, which includes the velcro fastener. They are 47cm long by 37cm at its widest point. The tapered inner panel is 36cm long x 29cm wide, at the widest point.

Wrap top: Neck- 53cm wide plus 47cm additional ties to wrap around the neck. The wraps are 40cm long. The tapered inner panel size is 28cm long x 32cm wide, at the widest point.

Cape top: Neck - 29cm wide x 30 cm long. The cape measures 55cm at its widest point. The cap sleeve features measures 16cm per capped sleeve. The inner panel measures 27cm x 24cm long.


XL neck size 38cm, length of bandana is 21.5cm long XXL neck size 45cm, length of the bandana is 27cm long.

XXL neck size 45cm, length of the bandana is 27cm long.

XXXL neck size 52cm, length of the bandana is 29cm long